Contact Customer Service

When you contact us for repairs, service work or spare parts, please have the system number of your ARCON transmitter and receiver ready. You can find these on the nameplate, which is on the outside of the radio remote control’s transmitter and receiver.

Our customer service is available to you as a contact point in Germany and Austria for all services and questions regarding current and future products.

Austria

Service

serviceat@arconremote.com
+43 (7723) 21501-0

Spare Parts and accessories

sparepartat@arconremote.com
+43 (7723) 21501-0

Germany

Service

servicede@arconremote.com
+49 (9452) 93375-0

spare parts and accesories

sparepartde@arconremote.com
+49 (9452) 93375-0